Once your order has been shipped, you will receive a confirmation email containing a tracking link allowing you to track your package in real time.

We accept Visa, MasterCard, and American Express, as well as PayPal, Apple Pay, and Google Pay. All transactions are completely secure.

We also accept payment by check and bank transfer, however the order will only be prepared upon confirmation of receipt of payment by our accounting department.

Once your order has been shipped, your invoice will be sent to the email address you used to place the order. You can also contact us at contact@gerard-bertrand.com for any additional information.

As long as the order has not been sent, it can be modified or cancelled. However, as orders are processed quickly, please contact us as soon as possible for any changes by email or telephone .

Earn points with every purchase and redeem them for discounts or exclusive experiences. Joining the Club is free by creating an account on our website .

Discounts, early access to limited vintages, invitations to private events. Your benefits are visible in your customer area.

Yes, by choosing the delivery address of the person to whom you want to offer the subscription.

Go to your customer area . You can suspend or cancel at any time, free of charge.

Gift cards are valid for 12 months from the date of purchase.

Although all orders are shipped within 24 hours, it can take up to 48 hours in some cases.
We then offer different delivery methods:

• Delivery to a collection point takes between 2 and 5 working days from the time of dispatch.
• Standard delivery takes between 2 and 3 business days from the time of dispatch.
• Express delivery takes between 24 and 48 hours from the time of dispatch.
• Pallet delivery takes between 4 and 5 working days from the time of dispatch.

Delivery costs depend on the delivery address, the number of bottles and the delivery option (mondial relay, express, standard, 24h, on pallet, etc.) and the price is calculated at the time of validation of the basket.
Standard delivery is free in France for orders over €125 and in other countries for orders over €300.

We deliver to France, Guadeloupe, and most European countries. Check your delivery options at checkout.

Contact us with your order number by email at moncolis.com@elogik.zohodesk.eu or by phone at +33 9 70 15 57 01 .

No, this is not yet an option we offer.

• 📧 By email
• 💬 Via the chat at the bottom left of your screen
• 📱 WhatsApp: +33 6 70 31 27 17
• 📄 Contact form

We cultivate Syrah, Grenache, Mourvèdre, Chardonnay, and Viognier, among other grapes, using biodynamic methods, respecting the terroir of each wine. You can learn more about each wine by asking our online sommelier questions on each product page.

Check out our guides or contact our advisors via chat for personalized recommendations.

Yes, discover our exclusive sets including glasses, decanters, corkscrews and other wine accessories.

Yes, it is designed to accommodate large formats, including champagne bottles.

Yes, but to preserve their shine, hand washing is recommended.

Yes, it is suitable for natural and synthetic corks thanks to its reinforced screw.

Yes, explore our Accessories section for essentials related to the art of wine living.

The Château l'Hospitalet tasting shop is open daily from 9 a.m. to 7 p.m. (until 8 p.m. in summer). Our other wineries are not staffed to welcome the public.

Yes, reservations are recommended, especially during peak periods. Find our various tour offers here .

Prices vary depending on the experience (classic, food and wine pairing, private). All details are available on the wine tourism page.

Yes, the store is accessible.